by Tony Bendell, Louise Boulter, John Kelly · Financial Times Management · tapa dura · ISBN 9780273601685
VAT included
Hamelyn quality guarantee · checked and verified, or your money back
«Benchmarking for Competitive Advantage» is the business management handbook by Tony Bendell, Louise Boulter and John Kelly, in hardcover, 266 pages, in English.
The work examines what benchmarking consists of and how to apply it to improve competitiveness. It reviews what leading world companies have achieved with this practice, points out the most common mistakes and explains the processes that determine success. It offers management a basis for defining key performance standards.
The cover shows the Financial Times logo and the Pitman Publishing imprint; the edition is from 1993.
For executives, quality managers and professionals interested in improving processes and results through comparison with benchmarks.
Admiral of the Fleet Sir John Donald Kelly was a Royal Navy officer. He served in the First World War as commanding officer of the cruiser HMS Dublin which came close to intercepting the German battlecruiser SMS Goeben. After the War he took charge of a naval force dispatched to strengthen the Mediterranean Fleet during the Chanak Crisis. After serving as Fourth Sea Lord and then commander of the 1st Battle Squadron, Kelly, known for his skill in personnel matters, was asked to take command of the Atlantic Fleet in the aftermath of the Invergordon Mutiny. He rapidly restored discipline and issued a report which was quite critical of the Admiralty Board's handling of the pay cuts issue in the first place. He went on to be Commander-in-Chief, Portsmouth.
