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Second life
Dealing with Difficult People
by Roy Lilley · Kogan Page · tapa blanda · 150 pages
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Pages: 150 pagesAuthor: Roy LilleyPublisher: Kogan PageFormat: tapa blandaLanguage: enRelease date: 28/8/2006ISBN: ISBN 9780749447519
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Synopsis of Dealing with Difficult People
Este libro ofrece una guía práctica para entender y manejar a personas difíciles en diversos entornos. Explora los comportamientos individuales, sus motivaciones y estrategias efectivas para abordar situaciones problemáticas y conflictos. Ideal para gerentes que buscan mejorar el rendimiento, vendedores que desean cerrar más negocios y cualquier persona que interactúe con colegas o público complicado.
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About the author
Roy Lilley
Roy Lilley is a health policy analyst, writer, broadcaster and commentator on the National Health Service and social issues.
17 titles published
View full profileBest-selling books in Business
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