El jefe de recepción

Name: El jefe de recepción
Brand: Laertes editorial, S.L.
Price: 23.02 USD
Availability: OutOfStock
Author: Lluís Mesalles Canals
ISBN: 9788475845470

by Lluís Mesalles Canals · Laertes editorial, S.L. · tapa blanda · 254 pages

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254 pagesLluís Mesalles CanalsLaertes editorial, S.L.tapa blandaes-ES8/2/2005ISBN 9788475845470

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Synopsis of El jefe de recepción

Este libro, escrito por Lluís Mesalles, experto hotelero, ofrece una guía completa sobre las técnicas de recepción en hoteles de calidad. Dirigido a profesionales y estudiantes de turismo, aborda desde la función de la recepción y la gestión de reservas hasta la atención personalizada y el comercio electrónico. Se complementa con anexos informativos sobre protocolo y términos profesionales, siendo una herramienta valiosa para el sector hotelero.