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El jefe de recepción
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Negocios y EconomíaISBN | 9788475845470
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Product details
Pages: 254 pages
Author: Lluís Mesalles Canals
Publisher: Laertes editorial, S.L.
ISBN: 9788475845470
Format: tapa blanda
Language: es-ES
Release date: 8/2/2005
ISBN: 9788475845470
Synopsis of El jefe de recepción
Este libro, escrito por Lluís Mesalles, experto hotelero, ofrece una guía completa sobre las técnicas de recepción en hoteles de calidad. Dirigido a profesionales y estudiantes de turismo, aborda desde la función de la recepción y la gestión de reservas hasta la atención personalizada y el comercio electrónico. Se complementa con anexos informativos sobre protocolo y términos profesionales, siendo una herramienta valiosa para el sector hotelero.
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