by Carlos Alberto Torres Gómez, Innovación y Cualificación, S. L., Francisco Alfonso Izquierdo Carrasco · IC Editorial · tapa blanda · ISBN 9788491981497
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«Gestión de la atención al cliente/consumidor» is the training manual by Carlos Alberto Torres Gómez, Innovación y Cualificación and F. A. Izquierdo Carrasco.
Training manual on organizing customer service: company image, service quality control, department processes, marketing, documentation and after-sales service. It also covers the legal aspects of retail and e-commerce, data protection and consumer protection.
Paperback edition of 214 pages, published by IC Editorial in 2018 and linked to the COMT0110 Professional Certificate.
Aimed at adult education and professionals in customer service and service quality.
Discover second-hand books by Francisco Alfonso Izquierdo Carrasco.
