by Tomás Felix González Cruz, María D. Moreno Luzón, Fernando J. Peris Bonet · PRENTICE HALL · tapa blanda · ISBN 9788420529820
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This book addresses quality management and organizational design, offering a theoretical and practical view through case studies. It explores the conceptual evolution of quality and management approaches, the implementation of quality management systems, and the relationship between organizational design and quality management. Ideal for students and professionals interested in administration and quality improvement in the business environment.
