by Frank Höchsmann · BoD - Books on Demand · tapa blanda · ISBN 9783769310153
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«Kaizen für Dienstleister» is the business management guide by Frank Höchsmann, published by BoD - Books on Demand in paperback (90 pages, in German).
Explains how to apply the Kaizen philosophy to service companies to continuously optimize their processes. It covers the five phases of the method: simplify, analyze, implement, audit and optimize, each with practical examples and advice for establishing a culture of permanent improvement, gaining efficiency and increasing customer satisfaction.
First edition published on November 6, 2024 by BoD - Books on Demand; ISBN 9783769310153.
Aimed at executives, process managers and professionals in service companies seeking to optimize their operations through continuous improvement.
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