by Peter S. Pande, Robert P. Neuman, Roland R. Cavanagh · McGraw-Hill Interamericana de España S.L. · tapa blanda · ISBN 9788448137533
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Discover the keys to successfully implementing the Six Sigma methodology in your company. This book offers a step-by-step guide with practical guidelines to solve process problems and implement Six Sigma throughout the organization. Learn how to develop a method that fits your company's needs and the challenges of the 21st century business environment. With a foreword by Telefónica S.A.
