by Harry J. Friedman, Friedman Group · Kendall/Hunt Publishing Company · tapa dura · ISBN 9780840379627
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«No Thanks, I'm Just Looking» is the retail sales guide by Harry J. Friedman and Friedman Group, in hardcover.
The book argues that retail selling is learned, not innate; it offers techniques for serving customers who come in just to look. It develops a method for building trust, resolving objections, and closing the sale, with the aim of converting browsers into buyers.
Published in 1992 by Kendall/Hunt Publishing Company; 236 pages, in English. It falls within the Business and Economics category.
For retail salespeople and store managers who want to improve their sales performance.
Tapa dura
