Buy 3, pay for 2 — use code TRIPLEUS at checkout.
Hand-checked
Free SHIPPING
Second life
The Big Book of Customer Service Training Games
by Peggy Carlaw, Vasudha K. Deming · McGraw-Hill Education · tapa blanda · 224 pages
11 people viewing thisViewed 1 times
4.0
Pages: 224 pagesAuthor: Peggy Carlaw, Vasudha K. DemingPublisher: McGraw-Hill EducationFormat: tapa blandaLanguage: enRelease date: 22/9/1998ISBN: ISBN 0639785305712
Choose the condition
What each condition includes
Acceptable — heavy use; complete and functionalVisible marks on cover. Complete, intact content and inspected.
Good — clearly used but complete and fully usableLight marks on cover. Clean pages and spine in good shape.
Very Good — minimal, barely noticeable wearBarely noticeable marks. Pristine interior. Almost no signs of use.
Like New — no visible signs of useNo visible marks. Cover, spine and pages flawless.
New — sealed / brand newBrand-new book, unused. Ordered directly from the publisher.
New condition items ship with free shipping on orders from $15. All other conditions always include free shipping with no minimum order.
* All our products are carefully inspected to support sustainable culture.
Hamelyn quality guarantee
Every product is inspected, cleaned and verified before shipping. If it's not what you expected, we'll refund your money.
Synopsis of The Big Book of Customer Service Training Games
Este libro ofrece actividades rápidas y divertidas para la formación de representantes de servicio al cliente, vendedores y cualquier persona que trate con clientes. Es una guía práctica para mejorar las habilidades de servicio al cliente a través de juegos y ejercicios interactivos.
More titles for fans of Peggy Carlaw, Vasudha K. Deming
Recommended by Julia
Best-selling books in Business
Best sellers
Take 3, pay for only 2 · TRIPLEUS
-
VAT included