
by Rick Brinkman, Rick Kirschner · Deusto · tapa blanda · ISBN 9788423420209

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«Cómo tratar con gente a la que no puede soportar» is the management book by Rick Brinkman and Rick Kirschner, in paperback (296 pages, Spanish).
It addresses everyday situations with difficult people: those who talk loudly on their cell phones, vent frustrations by email, abusive bosses or whiny colleagues. It shows how these behaviors generate stress and block goals, and offers a practical method for dealing with them and getting the best out of everyone even in their worst moments.
The work was published by Deusto on November 1, 2007 and is part of the Human Resources collection.
Aimed at readers who wish to improve their communication skills and management of interpersonal relationships, especially at work.

