by Peter S. Pande, Robert P. Neuman, Roland R. Cavanagh · Mc GRAW Hill · tapa dura · ISBN 9788448137724
VAT included
Hamelyn quality guarantee · checked and verified, or your money back
«Las claves de Seis Sigma» is the business guide by Peter S. Pande, Robert P. Neuman and Roland R. Cavanagh, in hardcover, published by McGraw Hill.
It explains the Six Sigma management method and how it has enabled General Electric, Motorola and Telefónica to optimize quality and increase profits. It offers a step-by-step method for implementing it in manufacturing or service companies: identifying key processes, measuring performance, improving or redesigning processes and integrating the system.
The hardcover edition has 362 pages in Spanish, was published in 2002 and includes a foreword by Telefónica S.A.
For managers and professionals in manufacturing or service companies who want to launch Six Sigma in their organization.
