by Carmen Cuadrado Esclapez · Fc Editorial · tapa blanda · ISBN 9788496169227
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This book is a protocol manual for the executive secretary. It addresses the redefinition of secretarial functions, highlighting the global change from the traditional image of the secretary to a key piece in the system's machinery. It focuses on the social skills that secretaries must handle, such as the correct treatment of clients, the planning of business trips, the organization of meetings and events, and the knowledge of protocol techniques and corporate behavior guidelines. This manual provides answers and security to act correctly in a competitive work environment.
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