
by Chris Voss, Tahl Raz · Random House Uk · tapa blanda · ISBN 9781847941497

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In 'Never Split the Difference', Chris Voss, a former FBI hostage negotiator, shares the nine key principles that allowed him to succeed in high-stakes situations. This book takes you into the world of high-level negotiations, revealing effective principles for any type of discussion. Learn to apply field-tested strategies to gain a competitive edge in your daily and professional interactions.

