by Indi Young · tapa blanda · ISBN 9781933820484
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«Practical Empathy: For Collaboration and Creativity in Your Work» is a practical guide by Indi Young, paperback, 200 pages, in English.
The approach starts from the premise that product development tends to focus on the solution, while empathy allows attention to be directed toward people. Indi Young shows how to identify their thought patterns and compare their perspectives to make better decisions, refine strategy, and collaborate successfully on design projects.
Published on January 16, 2015, with a foreword by Tom Gruber.
Recommended for design, product, and research professionals seeking to incorporate empathy into their teamwork.
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