by Robert B. Shaw · Jossey-Bass · tapa blanda · ISBN 9780787902865
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«Trust in the Balance» is the business management essay by Robert B. Shaw, published by Jossey-Bass in paperback (272 pages, in English).
Robert Shaw presents trust as a critical factor in organizations: managers cannot take it for granted, and its absence hampers performance in competitive environments. He analyzes its impact on individual credibility, collaboration, team effectiveness, and organizational vitality, and includes measurement tools and practical steps for addressing trust dilemmas in reinvention processes.
Full title: Trust in the Balance: Building Successful Organizations on Results, Integrity, and Concern. First edition published in 1997, within the Jossey-Bass Business & Management Series. Includes bibliographic references (pages 225-231) and index.
Recommended for managers, leaders, and change agents interested in team management and organizational behavior.
