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Janelle Barlow
AuthorBooks · Second handSince 1943
Discover second-hand books by Janelle Barlow.
13
Titles
4
Featured books
5
Curiosities
About Janelle Barlow
Birth
1943
Discover second-hand books by Janelle Barlow.
Janelle Barlow is a renowned expert in customer experience management.
Her most iconic work, A complaint is a gift, has transformed the business perspective on complaints.
Throughout her career, she has published a total of 13 works focused on the business world.
As a speaker, she has shared her vision on customer service on stages around the world.
Her work covers diverse topics such as brand creation and the use of videoconferencing in the workplace.
