by Ángel Sáenz Delgado · IC Editorial · tapa blanda · ISBN 9788417026554
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«Asistencia técnica en siniestros» is the claims management manual by Ángel Sáenz Delgado, in paperback, 314 pages, published by IC Editorial.
Insurance mediation manual that explains the course of a claim: declaration, opening and processing of the file, damage assessment, settlement and payment of compensation. It includes documentation and procedures according to the insured risk (personal, property, automobiles), customer assistance and reinsurance.
Part of the professional certificate ADGN0210 (Mediation of private insurance and reinsurance and auxiliary activities), module MF1798_3. First edition, published in 2017.
Aimed at adults in vocational training for insurance mediation, especially those preparing for the ADGN0210 certificate.
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