by Jean-Marc Engelhard, Céline Lacourcelle · tapa blanda · ISBN 9782843434105
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«Gérer et résoudre les conflits» is the guide by Jean-Marc Engelhard and Céline Lacourcelle on workplace conflicts, in paperback (127 pages).
A practical guide to detecting, preventing and resolving tensions in the workplace. It gathers advice from 15 experts, proposes solutions for handling disagreements, summarizes 12 golden rules and examines conflict situations in detail to understand their causes and know how to react.
Published by L'Express in 2006, written in French and framed in the Business and Economics category.
For professionals, middle managers and teams who need practical tools to handle conflicts at work.
