Measuring Performance in Public and Nonprofit Organizations

Synopsis of Measuring Performance in Public and Nonprofit Organizations

«Measuring Performance in Public and Nonprofit Organizations» is Theodore H. Poister's handbook on performance measurement, in hardcover.

The book explains how to design and implement performance measurement systems in the public sector and nonprofit organizations. It describes indicator selection, data analysis, and their use in planning, budgeting, process improvement, and personnel management. It includes strategies for effective implementation.

First edition of 2003 published by Jossey-Bass, in English, with 320 pages, within the series The Jossey-Bass Nonprofit and Public Management Series.

For executives and managers of public administrations and nonprofit entities who want to measure and improve the performance of their programs.