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by Michael Hammer, James Champy · HarperBusiness · tapa blanda · ISBN 9780887306877
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Este libro, escrito por Michael Hammer y James Champy, es un manifiesto para la revolución empresarial. Explora la reingeniería como un rediseño radical de los procesos, la organización y la cultura de una empresa para lograr un salto cuántico en el rendimiento. Los autores muestran cómo las principales corporaciones del mundo están aplicando la reingeniería para ahorrar millones de dólares al año, alcanzar niveles sin precedentes de satisfacción del cliente y acelerar y flexibilizar todos los aspectos de sus operaciones.
Michael Hammer is an Austrian politician of the People's Party. He has been a member of the National Council since 2011, and has served as mayor of Altenberg bei Linz since 2020. From 2009 to 2011, he was a member of the Federal Council. Hammer belongs to the neoliberal faction within the OeVP.
