by Josep-Francesc Valls · Gestión 2000 · tapa blanda · ISBN 9788480884495
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This book, titled 'Business Management of Tourism and Leisure: The Art of Provoking Satisfaction', offers a detailed view of the administration and management within the tourism and leisure sector. Written by Josep-Francesc Valls and published by Gestión 2000 in 2000, the book addresses strategies to achieve customer satisfaction in this area. With 224 pages, it is a reference work for both professionals and students in the tourism sector.
