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La calidad del servicio
by Jacques Horovitz · FisicalBook · tapa blanda · 103 pages
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Pages: 103 pagesAuthor: Jacques HorovitzPublisher: FisicalBookFormat: tapa blandaLanguage: es-ESISBN: ISBN 9788448101145
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Synopsis of La calidad del servicio
Este libro de Jacques Horovitz, publicado en 1993, explora en profundidad la calidad del servicio al cliente. Editado por McGraw-Hill dentro de la colección 'Libros de Empresa', el texto analiza estrategias y técnicas para conquistar y fidelizar clientes, ofreciendo una visión integral sobre la importancia de un servicio de calidad en el mundo empresarial. Con 103 páginas, esta edición en tapa blanda es una guía práctica para profesionales y estudiantes del área de negocios.
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