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Organización Atenta
4.5
Negocios y EconomíaISBN | 9788480880206
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Product details
Pages: 173 pages
Author: Joan Elias
Publisher: Gestión 2000
ISBN: 9788480880206
Format: tapa blanda
Language: es-ES
Release date: 1/12/1998
ISBN: 9788480880206
Synopsis of Organización Atenta
Este libro, titulado 'Organización Atenta', ofrece consejos prácticos para aquellas personas y organizaciones que trabajan diariamente en contacto con el cliente. Se centra en el papel del personal de contacto y plantea los principales problemas en la atención al cliente, ofreciendo soluciones y conceptos clave para mejorar la interacción y el servicio. Ideal para empresas de servicios que buscan capacitar y motivar a su personal.
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